Dropbox is a great way to store files in the cloud for safe keeping and go-anywhere access. Just don’t overload your vault. Once you’re up over 300,000 files you could find yourself in Dropbox hell.That’s where developer David Burrows wound up. He’s been storing personal files and work projects in Dropbox for years. While racking up 300,000 files might sound like it’s pretty tough to do, Burrows has done it — and he’s now paying the price.If you check out the Dropbox Help Center, you’ll find this brief entry under “How much space does my Dropbox account have left?” There’s an advisory for elite users at the bottom of the page that says, “Dropbox’s performance may start to decline” once you’ve bumped into that ceiling.Burrows says that’s a massive understatement. He’s observed his own machine struggling with the befuddled Dropbox app. He’s watched the app hang and witnessed a processing core maxxed out for hours on end while it struggles to figure out which files need to be synced.The frustrated Burrows finally pinged Dropbox support. A full week later, he received a response — that directly quoted the Help Center article above.What recourse does he have now? It looks like all Burrows (and others in his situation) can do is wait patiently for Dropbox to correct whatever issues are causing it to choke on all those files.The number of Dropbox users that store over 300,000 files in its cloud is probably very small. Still, it’s a big problem for the company. SkyDrive has gotten much better in the last couple years, and Dropbox also has to contend with Google Drive now, too.Savvy users like Borrows have a lot of time — and money — invested in their Dropbox stores, but it’s hard to imagine them choosing to stick around if they have to deal with frustrations like this on a daily basis.
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